Privacy and security

Jk77 privacy policy — how we keep your information secure

Your privacy is our top priority at jk77. This page covers what information you provide, how we store it, who has access to it, and what rights you have — all written in plain, clear English.

Last updated: January 2026

 Our commitment: jk77 never sells your personal information to third parties. Your data is used solely to manage your account and improve our services.

1 What information we collect

When you register or use our services on jk77, we collect certain information. This falls into two categories — what you provide directly and what is collected automatically through your usage.

Information provided directly:

  • Full name, date of birth, and gender
  • Email address and mobile number
  • Residential Address
  • National ID or passport number (for KYC verification)
  • Payment details (bKash/Nagad/Rocket account number)

Automatically collected information:

  • IP address and device type
  • Browser and operating system information
  • Login times, page views, and click data
  • Gaming activity and transaction history
  • Login time and location (for security purposes only)

Please Note: We only collect information that is directly necessary to provide you with our services. We do not ask for anything beyond what is required.

2 How we use your information

Jk77 uses collected information only for its stated purposes, in accordance with this privacy policy. Your data is never used for anything beyond what is specified.

Type of Data Purpose of Use
Name and Contact Information Account management and support services
Identity Verification Documents KYC processing and legal compliance obligations
Payment Information Processing deposits and withdrawals
Usage Data Service quality improvement and personalized experience
Login and Device Information Account security and fraud prevention
Gaming history Responsible Gaming Monitoring

Jk77 may use your information to keep you informed about relevant offers and promotions. However, you can unsubscribe from marketing communications at any time.

3 Data Retention Period

Jk77 retains your data only for as long as necessary. Your information is kept securely while your account remains active. After account closure, certain data may be retained for a limited period to meet legal requirements.

  • Account data: up to 5 years after account closure
  • Transaction records: retained for up to 7 years as required by law.
  • KYC documents: 5 years after verification
  • Log files and technical data: retained for up to 1 year.
  • Marketing data: deleted immediately upon withdrawal of consent.

Want to Delete Your Data? If you close your account or submit a request to our support team, we will delete any information we are not legally required to retain.

4 Who We Share Your Data With

Jk77 never sells your personal information. However, in the limited circumstances listed below, certain data may be shared with specific third parties:

  • Payment Processors: Solely for transaction processing with bKash, Nagad, and Rocket
  • KYC partner: Trusted Third-Party Identity Verification
  • Law enforcement agencies: Upon a court order or legal obligation
  • Game provider: To verify gameplay and ensure fairness
  • Fraud Prevention Services: To ensure account security

All these partners are bound by strict confidentiality agreements with jk77 and may only use your information for specified purposes.

5 Cookies and tracking policy

Jk77 uses cookies to keep the website running smoothly and to improve your experience. Cookies are small data files stored in your browser.

  • Essential Cookies: Essential for login sessions and security
  • Performance Cookies: Monitors site speed and errors
  • Functional Cookies: Remembers your preferences and language settings
  • Analytics cookies: Analyzes site usage statistics

Want to disable cookies? You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

6 Your privacy rights

As a jk77 member, you have several important rights over your own information. We fully respect and uphold all of these rights.

Right to View Your Data You may request to know what information we hold about you.
Right to Rectification Please contact us to correct any inaccurate or outdated information.
Right to Erasure Where there is no legal obligation to retain it, you may request that your data be deleted.
Right to Restrict Processing You can request that we stop using your data for specific purposes.
Right to Data Portability You may request a copy of your information in a standard, portable format.
Right to Opt Out of Marketing You can opt out of receiving promotional messages at any time.

7 How we keep your information secure

Jk77 uses industry-leading technology to protect your personal and financial information. Under our privacy policy, all data is secured across multiple layers of protection.

  • 256-bit SSL/TLS encryption — all data transfers are fully secured
  • Two-Factor Authentication Feature
  • Regular Security Audits and Penetration Testing
  • Sensitive data stored in encrypted databases
  • Restricted access control — only authorized personnel can view data
  • Automatic alerts triggered when a suspicious login is detected.

Warning: Never share your password or account details with anyone. The jk77 support team will never ask for your password.

8 Child Protection Policy

Jk77 is strictly for users aged 18 and above. We do not knowingly collect or store any information from minors.

  • Age Verification Is Mandatory at Registration
  • If a minor is identified, their account and all associated data will be deleted immediately
  • Parents can notify jk77 about their child's account
  • Age verification is a key part of our responsible gaming commitment

9 Privacy Policy Updates

Jk77 may update this privacy policy from time to time. Any significant changes will be published on this page, and the "Last Updated" date at the top of the page will be revised accordingly.

  • For significant changes, a notice may be sent to your registered email address.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • An archive of previous policies is kept and available upon request.

10 Contact and Complaints

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us directly. Our dedicated privacy team will respond promptly.

Contact: [email protected] — responses are typically provided within 48 hours. For urgent matters, reach us via 24/7 live chat.

How jk77 protects your privacy

Our privacy policy is not just a document — it ensures your protection at every step.

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End-to-end encryption

Every transaction and piece of personal information on jk77 is protected with 256-bit SSL encryption. Hackers and third parties cannot access your data under any circumstances.

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Your Data Is Never Sold

Jk77 never sells your personal information to advertisers or third parties. Your privacy is an absolute commitment on our part.

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Your control over your information

You can request to view, correct, or delete your information on jk77 at any time. We believe you are the rightful owner of your data.

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Regular Security Audits

Jk77's systems are regularly audited by independent security experts. Any vulnerabilities identified are promptly addressed and resolved.

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Transparent Privacy Policy

Jk77's full privacy policy is written in plain, straightforward language — no complex legal jargon. You will always know exactly what is happening with your information.

Our Commitment to Fast Response

Jk77 processes all privacy-related requests within 48 hours. We take your concerns seriously.

Your rights over your information

Jk77 respects your right to privacy. You can submit any request regarding your personal data at any time.

Our privacy policy is built to international standards and is updated on a regular basis. Keeping you protected is our responsibility.

Learn About Responsible Gaming
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Data Access

You may request a complete copy of all information we hold about you.

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Data Correction

Found incorrect information? Submit a correction request and we'll fix it promptly.

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Data Deletion

Where there is no legal obligation to retain it, your data will be deleted entirely.

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Unsubscribe from Marketing

You can opt out of receiving promotional messages at any time.

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Play Safe, Join jk77

We are always committed to protecting your privacy and data. Open an account today and enjoy a secure gaming experience.

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